Emily Sosebee

Visionaire Windows

Title: Customer Service Representative

Hometown: Chisinau, Moldova


I’m the Customer Service Representative at Visionaire Windows. I’ve been with the company since January of 2021. My day-to-day tasks include handling all coordination and scheduling from initial appointments to installation, services, and follow-ups. I also take all incoming calls and communicate with customers and guests throughout the day, reach out and follow up with any and all inquiries, and I am responsible for the front desk receptionist duties as well. I love working with customers and guests to ensure they receive quality service and a memorable experience.

I enjoy my job here at Visionaire Windows because I love working with an honest and fair company. The team here is amazing and truly cares about our customers’ needs and wants. From day one, this company strives on customer satisfaction and makes it their priority to ensure everyone has had a wonderful experience from the initial greeting to installation. This job is such a great experience and I love being able to make our customers happy and comfortable knowing that we are taking care of all their needs.

When I am not at work, I enjoy spending time with my children and experiencing the outdoors with them. We love to hike and explore what amazing wonders Georgia has to offer.

 

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“This is my second time using Visionaire Windows and this is the second time I've been overly satisfied!! Tim and his crew absolutely killed this install!! What was scheduled for 2 days was completed in 1 day but there is no part of me that thinks quality was compromised. His guys are very friendly, they over-communicated, and were extremely professional. I would strongly recommend this company. Great job Visionaire!!!”

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“great communication via email since we were not actually living in the house at the time we had the estimate.”

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