From soup to nuts, this company is one of the best install experiences we have ever had. Utmost care taken at every step to ensure our complete satisfaction with product selection and install. I give them my highest recommendation without reservation!
Dorothy was wonderful about calling in response to my after-hours voice mail. She was always on top of things and even managed to get our install done a week earlier than promised by affirmatively calling when an opening came up in the schedule.
Josh was fantastic. He took the time WE needed to explain options, do demos, and help us get the perfect product...and to make sure we felt we were making the best choice for our needs and budget.
OUTSTANDING! The promise was 1/2-day install with an arrival window of 1 hour...yeah, how many times do companies get that narrowed and specific?? Guess what? They totally delivered! Even when there was a problem with the lock we purchased separately, they patiently spoke with the lock company and helped solve the problem. They could not have been nicer or more professional.
I did not have a thing to do afterwards but admire my new doors!
I chose Visionaire initially because of the extremely high customer satisfaction ratings AND because they carried the less-popular type of door I wanted - an outswing, French patio door with internal, magnet-controlled blinds. I was not previously familiar with the ProVia door line, but WOW, am I impressed with the quality!